Page 81 - Buku BPJT 2020

missions and strategIES

Mission I

Strengthening THE confidence of
both Clients and Consumers in
itra Services

BADAN PENGATUR JALAN TOL Strategy to Strengthen the

Organizational Identity, Culture, and
Structure; Corporate Governance;
and Repositioning of ITRA.

ITRA is the liaison between the government
and private sectors, business entities,
financial institutions, and potential
investors. As a quasi-government
organization, ITRA’s activities must be
in line with stakeholders, namely the
government as the regulator as well
as business entities as operators and
investors.

For this reason, ITRA always communicates
various programs, performance, and latest
developments regarding toll roads in
Indonesia, to business entities, investors,
and the public. Such information includes,
for example, government policies in the
toll road sector as well as opportunities for
investors to invest in toll roads. For toll road
Jalan Tol Bali Mandara, 2019. operators, ITRA is a direct
1 On January 31, 2020, the Ministry ITRA uses its official website and social
partner in toll road operation.
of Public Works and Housing would
implement fare adjustments for 5
media, (Instagram: @BPJT_info, Twitter: @
toll roads: Cawang-Tomang-Pluit
and Cawang-Tanjung Priok-Ancol BPJT_info, Facebook Page: BPJT Info, YouTube
Channel: BPJT Youtube) as communication
Timur-Jembatan Tiga/Pluit Toll media. Information in these channels is
Road, Ujung Pandang Phase 1 Toll regularly updated. The toll road call center
Road, Pondok Aren-Serpong Toll number is 14080.
Road, Bali Mandara Toll Road, and
Gempol-Pandaan Phase I Toll Road.

2 ITRA does not only disseminate
BADAN PENGATUR JALAN TOL
information to the public, but also
encourage their understanding
that fare adjustment does not only
mean an increasing fare, but also
a decrease in fares for vehicles in
categories III, IV, and V. This fare
reduction is especially important
for logistic transport.

Transformasi Jalan Tol, Merajut Nusantara (Toll Road Transformation, Connecting The Nation) | 81