Page 15 - Buku Annual Report BPJT 2021

Priority programs of the Ministry of Public implementation of Multi Lane Free Flow, a
Salah satu program prioritas
Kementerian Pekerjaan Umum
dan Perumahan Rakyat adalah
pembangunan jalan tol yang
bertujuan meningkatkan
mobilitas, dan memangkas
biaya logistik di Indonesia.
Priority programs of the Ministry of
Public Works and Housing include
construction of toll roads, which
intends to increase mobility and cut
down spending on logistics across
Indonesia.
M. Basuki Hadimuljono
Minister of Public Works and Housing of
the Republic of Indonesia
nfrastructure development programs
remain taking priority during the
Iadministration of President Joko
Widodo for the period of 2020-2024. The
Government continue these programs in
an effort to connect production areas and
distribution areas as well as to provide
easy access to tourism areas, industrial
parks, and special economic zones,
which eventually contribute to increasing
BADAN PENGATUR JALAN TOL
employment opportunities and economic
development.
Works and Housing include construction contactless and cashless toll transaction
of toll roads, which intends to increase system. Implementation of this system will
mobility and cut down spending on start at the end of 2022. This system will
logistics across Indonesia. Ultimately, toll offer new experience to toll road users on
road construction is expected to result in how to complete transactions in a faster
increasing economic competitiveness of
and more secure way.
the nation.
I respond positively to preparation of the
During the previous term, i.e. from 2015 2021 Annual Report of the Indonesia Toll
to 2019, the Government managed Road Authority (ITRA) with the theme
to complete 1,298 km-long toll road of "IMPROVING THE GOVERNANCE
construction, including connecting the
OF TOLL ROAD ADMINISTRATION IN
Trans Java Toll Road that plays a pivotal role INDONESIA". This annual report provides
in the economy of the nation. For the period a lot of useful information to the public
of 2020-2024, the Government aim to regarding the Government’s achievements
build new toll roads of 2,800 km in length. in toll road development as well as
provides information about investment
The COVID-19 pandemic made 2020 opportunities to investors.
and 2021 a challenging time for us all.
Nevertheless, thanks to hard work done I hope that ITRA can always improve its
by the Government, Toll Road Business performance, transform into a dynamic
Entities, consultants, contractors, and organization with a view to realizing
many more, construction of several toll efficient administration of toll roads, and
roads has been successfully completed make use of state-of-the-art technology.
and currently they have come into operation To conclude, I would like to extend heartfelt
as well. A total of 8 toll roads as long as gratitude and appreciation to all parties
246 km and 123 km-long toll roads began that have contributed to development of
operation in 2020 and 2021, respectively. quality toll roads.
Construction of a longer toll road involves
a greater number of toll road business Jakarta, May 2022
entities and financial institutions. This
serves as strengths on the one hand and
challenges on the other hand. On top of that,
there are increasing public expectations
and demands. This calls for continuous
improvement in the governance of toll road M. Basuki Hadimuljono
administration. Minister of Public Works and Housing of the
Republic of Indonesia
To this end, the Indonesia Toll Road Authority
must implement a quality management
system that meets the requirements of ISO
9001. Such a system can ensure that every
step taken by the organization, including
planning, implementation, and evaluation,
complies with standardized guidelines.
More effective and more efficient
performance of the organization will lead to
better toll road governance and, eventually,
increased quality of service and safety on
toll roads as well as greater confidence
among various parties, especially private
parties, to take on a bigger role in Indonesian
toll road development.
To improve toll road service quality, various
attempts have been made, including
Improving Governance in The Provision of Tollroad in Indonesia | 15